About Me
Recent Information Technology graduate with an interest in networking and infrastructure. CompTIA Network+ certified with experience in customer service, troubleshooting, and working with technical systems. Currently seeking an entry-level IT or networking position where I can continue developing my skills.
Technical Skills
TCP/IP
Subnetting
DNS
DHCP
VLANs
Routing
Switching
Windows
Linux
PowerShell
SSH
Microsoft Azure
Experience
Front End Assistant
2024 - PresentCostco Wholesale
- Provided prompt and friendly customer service at the front end
- Collaborated with team members to minimize wait times and enhance the members' experience.
- Worked in a fast-paced team environment while maintaining attention to detail.
Data Entry Clerk
2020 - 2023The Medical Suite
- Maintained accurate and up-to-date databases by updating existing data and retrieving and entering new data from external sources with a focus on accuracy
- Engaged with clients when necessary to resolve any arising issues regarding insurance coverage, insurance validity, and account charges.
- Ensured confidentiality of thousands of patients' private records regarding insurance and diagnosis in accordance with HIPAA standards.
Education
Bachelor of Science in Information Technology
2025Augusta University
Certifications
CompTIA
CompTIA Network+